09.11.2018 18:03

Junior Change Manager (mazowieckie)

HAYS IT & Telecom - Opublikowano: 09 lis 2018
Junior Change Manager Warszawa NR REF.: 1113979 Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand. For our client- an international company from Telco industry, we are looking for open-minded candidates for the position of:Junior Change ManagerLocation: WarsawType of contract: B2B via HAYSSalary: up to 500 PLN net +VAT/dayDuties: Collaboration across different teams identifying, designing, developing and improving service quality Performing proactive and re-active investigations protecting client business and initiates actions to improve or correct the situation, Building and maintaining effective working relationships with internal stakeholders and client vendors Providing focus and accountability for end-to-end service context Reporting from ticketing tools, Data Warehouse or other DB SLA/OLA creation KPIs developing/improvement Support other tasks in service management area, like coordination of the CR’s, projects, formal topics Requirements: University degree in IT Discipline or equivalent Preferred 2 years’ experience in IT Knowledge of Incident/Problem/Change Management frameworks such as ITIL is a plus Ability to speak English (minimum B1-B2 level) Self-driven and proactive approach Excellent communication skills Strong analytical and reporting skills Basic programming knowledge (C#, T-SQL, JavaScript) Technical background Good understanding and of IT infrastructure and maintenance topics Our offer: Possibilities: variety of projects to participate in development, working closely with big brands, meeting great people Variety new technologies Challenges appropriate to your skills and knowledge Fast learning opportunities ...